brilliant service

With a proud 25+ year history of outstanding reliability, quality and second-to-none customer service, Online Firewood is now in the very capable hands of the De Gregorio family, making this the third time the business has been run as a family business.

With a combined 50+ years providing trades and customer services across Melbourne, Jo and Anthony make up the core of the team that will continue delighting customers.

Our new logo depicts a few of the friendly faces you will see delivering to you. It also states what both our firewood and service are like – flaming good!

Our Service Promise to
our Customers

We commit, we deliver

If we tell you a delivery will be there, we’ll  ensure it is.


Our redgum timber is sourced from reliable, quality timber merchants and our service to our Customers will be first class every time;

Your satisfaction  

Getting and keeping customers is our goal – to do this we will listen and respond to our Customers’ ever-changing needs in a friendly, courteous and timely manner.

Let us know

We invite all of our customers, to let us know if they have any issue or problem with our products or service.  From time to time, we may contact you to get your feedback to ensure we are meeting your expectations.

We look forward to putting faces to names with all of our Customers shortly.

Thanks for doing business with us.

Jo & Anthony De Gregorio